Terms of Service.

Scope of wellness coaching

Signature Habits provides wellness education and coaching and does not provide therapy, medical treatment, diagnosis, or other clinical services.

Wellness coaching is not intended to prevent, diagnose, cure, or treat any physical, mental, or emotional disorder or medical condition, and it is not a substitute for professional advice or care from a physician, mental health professional, registered dietitian, attorney, or other qualified professional.

Participants should seek appropriate professional care when needed. If you are currently under the care of a healthcare or mental health professional, you are encouraged to discuss relevant changes to your nutrition, exercise, or wellness routine with that provider.

Responsibilities

Signature Habits will provide education, coaching, resources, and support within the appropriate scope of wellness coaching.

Participants remain responsible for their own decisions, actions, participation, and implementation. Results cannot be guaranteed.

Participants are encouraged to communicate honestly, ask questions, remain open to learning, and actively engage in the process.

For organizational programs, Signature Habits and the organization will establish expectations regarding scheduling, logistics, resources, and program delivery before the program begins.

Program delivery

Organizational programs are typically customized as 8, 10 or 12-week programs and are generally delivered by Shelby directly at the organization each week in person.

Speaking engagements, trainings, and workshops may be offered as individual sessions or as a series.

Individual coaching and customized workout programming are also available and may be delivered virtually.

Specific services and expectations will be defined before services begin.

Cancellation and rescheduling

Cancellation and rescheduling terms will depend on the service being provided and will be included in the appropriate service agreement.

Organizational programs, speaking and training engagements, and individual coaching may have different cancellation and rescheduling requirements.

Pricing and payment

Pricing is based on the service and scope of work.

Organizational wellness programs, speaking engagements, trainings, and workshops are customized and quoted based on factors including program length, group size, location, travel, requirements, and included services and resources.

Individual coaching and customized workout programming are priced separately.

Payment can be made securely online by credit card. Payment schedules, deposits, travel expenses, and other financial terms will be agreed upon before services begin.

Last updated September 2026